UK Value Added Tax is included in the price.

Prices charged will be those displayed on the payment screen.

Delivery is by registered Royal Mail. A 72 hour rush delivery is available at an extra charge.

Lost in Transit
Claims for non-delivery must be made in writing or by e-mail to RemoteControls.co.uk Ltd. For credit cards please quote the World Pay confirmation number that was e-mailed to you. For cheques please quote the cheque number. Normal delivery is seven working days, and express delivery is three working days please contact us if this time has expired and you have not received the goods.
Out of Stock
In the event that any remote is temporarily out of stock, RemoteControls.co.uk Ltd. will contact purchasers and ask them if they wish to stay on ‘back order’ or if they wish to cancel their order for a full refund.

Damage/shortages must be noted on Carriers Delivery Sheet immediately or, in exceptional circumstances within 7 days. Notice in writing should be given to RemoteControls.co.uk Ltd. within 7 days of receipt of goods.

may be made at any time and for whatever reason within 7 days of their receipt by the customer. The customer may have to pay the cost of returning the goods.

must be received within 7 days of its initial placement. A refund will be furnished within 30 days of receiving the cancellation request.

The customer shall be wholly responsible for checking that the products are entirely appropriate for the use and application to which they may be put.The specification and description of the goods on our site have been supplied by manufacturers and were correct to the best of RemoteControls.co.uk Ltd. knowledge at the time of the site going live. In view of the rights claimed by manufacturers to change specification without notice and whilst all reasonable care is taken to ensure that due notification of such change is given customers are advised to check the exact specification of all goods PRIOR TO ORDER where variations will be material to performance.